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Register for MyUpdates

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Stay informed and in control of your accounts by registering for unlimited SMS, email or in app alerts notifications of the activity in your bank accounts.

 

 

 

Some of the benefits

Track transactions

Monitor the transactions on your account

Get multiple notifications

Decide which notifications you want to receive such as, debit orders or withdrawals

Manage accounts

Manage your selected accounts by staying connected to their activities

Reduce fraud

You can confidently identify suspicious activity on your account

Track transactions

Monitor the transactions on your account

Get multiple notifications

Decide which notifications you want to receive such as, debit orders or withdrawals

Manage accounts

Manage your selected accounts by staying connected to their activities

Reduce fraud

You can confidently identify suspicious activity on your account
Alerts include
  • Point-of-Sale (POS) payments that are processed in real-time
  • Electronic account payments and deposits
  • Cash withdrawals
  • Debit orders*
  • Stop orders*
  • Failed payments*
  • Reversed payments*

* You’ll be notified of overnight transactions the following morning.

How to get it

To register for my updates:

  • Visit your nearest branch.
  • Visit a Private Banking suite.
  • Visit a Wealth and Investment suite

Preferred Communication method:

  • Visit the  help center to  learn how to opt in for in app messaging.
  •  If  preferred method is SMS/Email, speak to your banker when registering at the branch

To register or report suspicious activity on your account:

  • Call us on 0860 123 107 / 010 824 2090
  • If you’re not in South Africa, call us on +27 11 299 4714
  • Or speak to us at  your nearest branch
What it costs
MyUpdates Notifications
  • Notifications are free for 1 email address or for in-app notifications. 
  • R11 monthly for additional email addresses. 
  • SMS notifications will be charged at 30c per SMS, and the total charge will be posted to the account at month end.
  • Alerts include
  • How to get it
  • What it costs
  • Point-of-Sale (POS) payments that are processed in real-time
  • Electronic account payments and deposits
  • Cash withdrawals
  • Debit orders*
  • Stop orders*
  • Failed payments*
  • Reversed payments*

* You’ll be notified of overnight transactions the following morning.

To register for my updates:

  • Visit your nearest branch.
  • Visit a Private Banking suite.
  • Visit a Wealth and Investment suite

Preferred Communication method:

  • Visit the  help center to  learn how to opt in for in app messaging.
  •  If  preferred method is SMS/Email, speak to your banker when registering at the branch

To register or report suspicious activity on your account:

  • Call us on 0860 123 107 / 010 824 2090
  • If you’re not in South Africa, call us on +27 11 299 4714
  • Or speak to us at  your nearest branch
MyUpdates Notifications
  • Notifications are free for 1 email address or for in-app notifications. 
  • R11 monthly for additional email addresses. 
  • SMS notifications will be charged at 30c per SMS, and the total charge will be posted to the account at month end.