Bank safely
Your accounts and personal information are secure with our online, ATM, and mobile security features.
Have peace of mind knowing that you have:
- Automatic timeouts for online, mobile and ATM banking sessions in case you forget to sign out
- Free MyUpdates SMS or email alerts to notify you of what’s happening on your accounts
- Free Internet Banking login SMS to notify you of login activities
- Free access to specialised malware removal software
- Security centre updates on the latest scams to inform you of fraud trends and how to avoid them
- One-time Password (OTP) SMS to authorise your online payments
- The choice to sign into the Banking App using your app code, fingerprint, or Face ID
Security centre contact details
Call us immediately if there’s suspicious activity on your account, or if your bank or credit card is lost or stolen.
Fraud line - Report a NEW fraud incident
South Africa
International
Banking safely
How to bank safely online
Our Internet Banking system is uniquely encrypted to protect your data and personal information.
Bank safely on your cellphone
For secure day-to-day Cellphone Banking, all you need is your card number and PIN.
ATM safety tips
Use in-branch ATMs whenever you can, and choose ATMs in areas that you’re familiar with.
Register for MyUpdates
Register for free unlimited SMSs or email alerts to keep track of what’s happening on your bank accounts.
Protecting yourself
How to create and guard your card PIN
Your PIN is the key to your card. Never share your PIN with anyone.
Protect your ID and personal info
Keep your identity safe by following these basic but crucial security tips.
Safer online shopping
Be careful when using your personal and card information to shop online.
DebiCheck - Transact safer
Give once-off approval on new debit orders before they can be processed.
Identifying scams and fraud
Standard Bank will never ask for your personal or banking info via email, SMS or telephone.
Scams
Scams
Scammers can reach you by email, SMS or phone call. Know their modus operandi.
Bank and credit card fraud
Bank and credit card fraud
Get all the guidance you need to safeguard your bank and credit cards.
Cheque fraud
Cheque fraud
Know more about the different types of cheque fraud you could encounter.
Important notice: Cheque issuing and processing will officially be discontinued on 31 December 2020. Visit our newsroom for more information.