Flexible Funeral Plan

If you want to take out a Flexible Funeral Plan, please consider the following:

• The main member and spouse(s) must be between 18 and 65 years old
• You can cover an unlimited number of family members on a single policy
• Children are covered from birth to the age of 21 or 25 if they are full-time students
• Parents and parents-in-law must be between 18 and 84 years old
• Extended family members are covered from birth to the age of 84
• There is no medical underwriting
• You can waive the waiting period if you’re switching from another insurer
• A waiting period of 6 months applies to all benefits
• There is a 12-month waiting period for death benefits in the case of suicide
• There is a 1 month waiting period for benefits in the case of accidental death 
• You can choose up to 5 beneficiaries
   

Our Flexible Funeral Plan means you choose what you pay:

• The premium per person added will depend on the cover amount you choose, and age of the person being added to the policy
• The premium for each extra benefit depends on the cover amount selected, your ages, and the benefit payment period where applicable
• You also have the option to add an automatic annual benefit increase at an additional premium 

^{Standard Bank Insurance Brokers (FSP224) earns a binder fee and a commission on the sale of this policy at a rate that is included in the premium and that includes VAT.}

Call us on 0860 123 999 or say “Hi” on WhatsApp (+27 645 700 291). You can also visit your nearest branch if you would like to submit a claim.

What you'll need:

• Certified copy of death certificate
• Notification of registration of death
• Burial order
• Certified copy of the claimant's ID
• Proof of relationship (like a marriage or birth certificate)
• Additional documents may be required for unnatural death claims

Please note:

• Claims must be submitted within 12 months of the insured person's death
• Premium payer is required to provide proof of their relationship with the main life insured and other insured members on the policy
• Claims are processed by the Liberty Group once all information is verified
• Approved claims are paid out within 48 hours from receipt of all documents required for claim approval

Apply on the Banking App:

• Sign into your Standard Bank App
• Tap on the purple explore icon on the top-left corner
• Scroll down to Insurance and select “Life & Personal”
• Select the Flexible Funeral tile and follow the steps to apply 

If you’re a registered Cellphone Banking user:

• Dial USSD string *120*2345# and sign into Cellphone Banking 
• Select option 8 to go to the Flexible Funeral Plan
• Follow the steps to get your cover

If you’re a non-registered Cellphone Banking user:

• Dial USSD string *120*2345#
• Select option 5 for Flexible Funeral Plan
• Follow the steps to get your quote

Get a quote on WhatsApp:

• Text “Hi” to +27 64 570 0291
• Select option 3 for Insurance
• Select option 5 and get an insurance quote
• Select option 1 for a Flexible Funeral quote
• Follow the steps to get your quote

Apply on the Standard Bank Insurance website:
Visit the Standard Bank Insurance website to apply online

^{Terms and conditions apply. Standard Bank Insurance Brokers (Pty) Ltd (Reg. No. 1978/002640/07) is an authorised financial services provider (FSP 224) and part of the Standard Bank Group. Standard Rates Apply.}

Easily manage your insurance policy and view insured members, beneficiaries, your debit order date, and policy documents. 

Banking App:

• Sign into your Standard Bank App
• Tap on the blue add-on icon on the top-left corner
• Search “Insurance” and click “Add”
• Navigate back to main menu and click on “Insurance” under add-on tab
• Select your policy to:
  • Download policy documents
  • Start claims process
  • View cover amount, premiums and next debit order date
  • View policy initiation and renewal date
  • View insured members and beneficiaries
  • View annual benefit increase

WhatsApp:

• Text “Hi” to +27 570 0291
• Select option 3 for Insurance
• Select option 1 for Insurance Servicing
• Select option 2 to view Flexible Funeral Plan, get documents and view insured members and beneficiaries 

Cellphone Banking:

• Dial *120*2345# and sign into your account
• Select option 8 to go to your Flexible Funeral Plan
• Select the policy you want to view
• Select option 1 to view Flexible Funeral Plan, get documents and view insured members and beneficiaries

Standard Bank Insurance website:

• Click here to sign in to the Standard Bank Insurance website
• Select Dashboard tab to view policy details, beneficiaries, insured members, and debit order date