Getting to know the app
17 Apr 2023
Sign into internet banking using the app
Learn how to safely sign in to internet banking using your banking app
Step 1 of 9
To begin, go to our Standard Bank online banking website and select the SIGN-IN option.
Step 2 of 9
Now enter your username (or email address) and select SIGN IN.
Note:
If you sign-in using password from a new browser and have the app on your device, you would be required to Scan QR code
Step 3 of 9
You should see the QR code screen.
Now let's follow the prompts to scan this QR code ...
Note:
If you are not using a new browser, you could choose to SIGN IN WITH PASSWORD.
Step 4 of 9
Open your banking app and select SCAN QR (on the bottom navigation).
Step 5 of 9
Next, point your camera at the QR code displayed on your computer screen, and your phone should scan it automatically.
Note:
If you look at the online banking screen you'll see that it's waiting for you to confirm that you're signing in.
Step 6 of 9
Now, check your phone and select YES to confirm that you're signing in to online banking.
Step 7 of 9
Finally, depending on your sign-in preference that you have selected, you need to sign-in with your:
- App code
- Touch Id (fingerprint)
- Face ID (face scan)
Step 8 of 9
You have now successfully confirmed that you're signing into our online banking website.
Note:
You'll also receive a SMS confirmation that you have signed in!
Step 9 of 9
All done!
You should now be signed in to the online banking site.
