Direct Delivery service
As a customer living in one of SA’s major metros, you can order forex without going into a branch, and we’ll deliver it to you at work in 24 hours.
Some of the benefits
We deliver
Download and complete the Direct Delivery form so we can prepare and deliver your forex
Cash or card?
Order your foreign notes cash and reload funds onto your *existing TravelWallet card in one form
How it works
- Complete and sign a fax and email indemnity with your Relationship Manager/Banker before placing an order with Direct Delivery.
- Email a completed and signed Direct Delivery form to Direct Delivery stating the currency and amount you want in foreign notes, or value to be reloaded onto your existing TravelWallet card.
- Foreign currency notes and the reloading of the existing TravelWallet card/s can be ordered on the same application form.
- For personal travel, get a Shyft multi-currency card.
- Direct Delivery will call you to confirm delivery date and time.
- Your order will be processed at the ruling rate, at time of processing, the day before delivery.
- Your account with us will be debited the day before delivery with the Rand cost of your forex.
- For orders placed before 2 p.m., we will deliver your forex during the next working day at your business premises.
- For orders placed after 2 p.m., we will deliver your forex on the second working day.
**Direct Delivery is offered only on Professional, Prestige, Private and Signature accounts
***The issuance of new TravelWallet cards has been discontinued. Only existing TravelWallet cards can be reloaded.
How to get it
Once you have downloaded and completed your Direct Delivery form, email this to your metro outlet.
What it costs
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How it works
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How to get it
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What it costs
- Complete and sign a fax and email indemnity with your Relationship Manager/Banker before placing an order with Direct Delivery.
- Email a completed and signed Direct Delivery form to Direct Delivery stating the currency and amount you want in foreign notes, or value to be reloaded onto your existing TravelWallet card.
- Foreign currency notes and the reloading of the existing TravelWallet card/s can be ordered on the same application form.
- For personal travel, get a Shyft multi-currency card.
- Direct Delivery will call you to confirm delivery date and time.
- Your order will be processed at the ruling rate, at time of processing, the day before delivery.
- Your account with us will be debited the day before delivery with the Rand cost of your forex.
- For orders placed before 2 p.m., we will deliver your forex during the next working day at your business premises.
- For orders placed after 2 p.m., we will deliver your forex on the second working day.
**Direct Delivery is offered only on Professional, Prestige, Private and Signature accounts
***The issuance of new TravelWallet cards has been discontinued. Only existing TravelWallet cards can be reloaded.
Once you have downloaded and completed your Direct Delivery form, email this to your metro outlet.