Environmental, social and governance
Environmental, social and governance (ESG) risk management is embedded in our policies, processes, and governance structures. We carefully identify and manage environmental, social, and governance risks and opportunities throughout our operations and investments, ensuring we make responsible decisions.
We track and report on our ESG performance using a range of metrics, aligned with leading global frameworks and standards, including the UN Sustainable Development Goals (SDGs), the Paris Agreement, and the African Union's Agenda 2063. Our performance is assessed in terms of our positive impact on society and the environment, and our ability to effectively manage ESG risks.

R177.4 billion since 2022, against a target of R250 billion by 2026.
R17.24.4 billion in 2024, inclusive of lending to SMEs and mortgages for affordable housing.
R22.5 billion in 2024, including R19.8 billion for new renewable energy power plants.
Level 1 status in South Africa.
Our employee net promoter score (eNPS) is +48.

We are committed to achieving net-zero emissions by 2050 and supporting a just energy transition in Africa.

Our comprehensive approach to sustainability is embedded in our business strategy and operations.