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Business Account Application Frequently Asked Questions

1. Will I need additional documents, and when?

If you're applying for an account online, you won't need to upload additional documents during your application. However, if you apply with one of our bankers, they may ask you for additional documents as part of the application process. Having these documents ready before you apply can help avoid delays.

2. Will I need proof of industry affiliation?

Depending on the industry your business operates in, you may need to provide specific certifications or proof of affiliation. For example, if you own a liquor store, you may be asked to provide a valid liquor licence. If this applies to your business, the banker helping you will let you know which documents you'll need. Having them ready before you apply can help prevent delays.

3. Do I need a B-BBEE certificate?

If your business qualifies for B-BBEE certification, you'll need to provide a valid B-BBEE certificate or affidavit as part of the application process.

4. Can I apply online if I use a passport instead of a South African ID?

At the moment, customers who use a passport as their primary identification can't complete our online application. If this applies to you, one of our bankers can help you through an alternative application process.

5. What proof of address can I use?

Make sure you provide proof of address that matches the address you're using for your business. For example, if your business operates from your home, you'll need to provide the appropriate documents for a personal address.

6. Do I need my Companies and Intellectual Property Commission (CIPC) registration documents

If your business is registered with CIPC, it's a good idea to have your registration documents available. The banker helping you may ask for them as part of the application process.