International Money Remittance
We have partnered with trusted and reputable international money transfer organisations to ensure seamless money transfers from family, friends, businesses, and more internationally. You can receive foreign currency transfers from the diaspora at any Stanbic IBTC Bank branch.
Benefits
Fast
Payments are made swiftly and securely
Convenient
With our seamless money transfer services, accessing your funds are very easy.
Competitive rates
Best rates that help you get the best value of every transfer.
Direct Credit to account
Receive money from anywhere in the world directly into your account
What you get
- Secure payment at your convenience
- 24/7 customer service support for assistance anytime
- No hidden fees or charges
- Payout is available in Naira up to $200 Naira equivalent
- Online account securely stores all transaction history
Things you can do with
- Receive money from your loved ones from Diaspora
How to get it
- Cash pick up – Customers can walk into any Stanbic IBTC Bank branch to receive up to $200 cash
- Direct to Account – Funds can be credited directly into your Naira account
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What you get
-
Things you can do with
-
How to get it
- Secure payment at your convenience
- 24/7 customer service support for assistance anytime
- No hidden fees or charges
- Payout is available in Naira up to $200 Naira equivalent
- Online account securely stores all transaction history
- Receive money from your loved ones from Diaspora
- Cash pick up – Customers can walk into any Stanbic IBTC Bank branch to receive up to $200 cash
- Direct to Account – Funds can be credited directly into your Naira account
Frequently Asked Questions (FAQs)
What details are required to receive an international transfer?
To receive money, you need to provide the following:
- Transaction PIN
- Expected Amount in USD
- Valid means of identification - National Identification Number Slip, Voter's card, Driver's license, International passport
- Sender’s name and address
- Receiver’s name, address, and phone number
- Stanbic IBTC Bank account details (if available)
How long does it take to receive international transfers?
Transfers are generally processed instantly, but actual receipt times may vary depending on the service used and the sending country. Most transfers are completed within minutes
Are there any fees for receiving international money transfers?
No, Stanbic IBTC does not charge fees for receiving international money transfers.
How can I track an international transfer?
You can track your transfer using the reference number provided by the sender through the tracking systems, or by contacting the platform's customer support.
What should I do if I haven’t received my money?
If you haven’t received your transfer, first check the status with the sender using the reference number. If the issue persists, contact Stanbic IBTC Bank's customer care on 0700 909 9099 or visit a Stanbic IBTC Bank branch for assistance.
Can I receive money in any currency?
International transfers are only received in Naira.
Are there limits on how much I can receive?
There are no specific limits imposed by Stanbic IBTC Bank for receiving international transfers, but individual service partners like MoneyGram or Western Union may have their own limits.
What identification do I need to collect cash at a branch?
When collecting cash at a branch, you will need your BVN, a valid ID (National Identification Number Slip, Voter's card, Driver's license, International passport), and the reference number provided by the sender.
How do I contact Stanbic IBTC Bank for help with international transfers?
For asistance, you can contact Stanbic IBTC Bank's customer care via phone at 0700 909 9099 or email [email protected] or visit any Stanbic IBTC Bank branch.
When can I collect transfers?
You can receive transfers at any Stanbic IBTC Bank branch between 8am and 4pm on weekdays (Mondays to Fridays). This excludes public holidays.