Nigeria
Sign in

Frequently Asked Questions

  • Mutual Funds
Stanbic IBTC Ethical Fund FAQ’s

Q. Can I transfer money to a personal or agent's bank account? 

A: No, you cannot. All transactions should be made directly into the Stanbic IBTC Asset Management Limited collection bank account  (Mutual Funds Collections Bank Account Details)

 

Q. What is The Stanbic IBTC Ethical Fund?  

A. The Stanbic IBTC Ethical Fund (“The Ethical Fund” or “The Fund”) is an open-ended mutual fund. The primary objective of The Ethical Fund is to achieve long–term capital appreciation of its assets, by investing in a carefully selected portfolio of high quality equity securities quoted on The Nigerian Stock Exchange and in other securities approved by the Securities & Exchange Commission. The Ethical Fund will thus follow a socially responsible approach to investing and will exclude investments in Breweries and Tobacco sectors of The Nigerian Stock Exchange as well as companies whose activities may be considered harmful to the society.

 

Q. How does The Stanbic IBTC Ethical Fund work?  

A. The primary objective of the Fund is long-term capital appreciation, which is achieved by investing at least 75% of the Fund’s assets in equities of blue chip companies listed on The Nigerian Stock Exchange while retaining a maximum of 25% of its total assets in money market instruments. When you subscribe to the Fund, you are issued with such number of units at the prevailing offer price as is equivalent to the monetary value of your subscription. The Fund is re-valued at the end of each working day to reflect any changes in the prices of the underlying stocks. This means that the value of your units will change from day to day. The aim of the Fund is to achieve capital appreciation over the long term without compromising religious beliefs and principles.

 

Q. Is there a guaranteed “Rate of Return” on an investment in The Stanbic IBTC Ethical Fund?  

A. No. The return on the Fund is dependent on the value of the publicly quoted stocks it holds. As the Fund Manager has no control over the price of these stocks, which can and will fluctuate from time to time, it is impossible to guarantee any particular rate of return on the investment.

 

Q. What does The Ethical Fund Invest In?  

A. Blue chip companies listed on The Nigerian Stock Exchange in key sectors. The Ethical Fund will follow a socially responsible approach to investing and will not invest in companies operating in the brewery and tobacco sectors, companies involved in the production of arms, ammunition, etc, companies involved in the production of and dealing in narcotic drugs and psychotropic substances, and companies involved in gambling or any activities which are considered potentially harmful to civil society.

 

Q. What are the advantages of investing in The Ethical Fund?  

A. There are many advantages including: Risk Spreading: As it invests in a basket of top–quality quoted companies, The Stanbic IBTC Ethical Fund represents a good risk spreading device Wider Access: The opportunity of effectively investing in equities of more companies than may be possible when investing directly. Flexibility: As the Ethical Fund is open–ended, you are able to subscribe and redeem at anytime which provides you with flexibility in relation to your investment decisions. Liquidity: If you are redeeming, you will usually be paid within one week of the Fund Manager’s receipt of your redemption form and your unit certificate. Expertise: With a minimum of N50,000.00, you can benefit from Stanbic IBTC’s professional fund management expertise. Investing where your heart lies: The Ethical Fund, by being socially responsible, ensures that you invest in line with your beliefs.

 

Q. What is the minimum amount I can invest in the Stanbic IBTC Ethical Fund?  

A. The minimum amount which you can invest in the Fund is N50,000.00.

 

Q. What is the minimum subsequent amount I can invest in the Stanbic IBTC Ethical Fund? 

A: The minimum subsequent amount that you can invest is N20,000.00.

 

Q. How do I make additional subscriptions? 

A. Additional subscriptions can be made online by clicking on the CIPG link when you log on to your mutual fund account or via the quickteller platform online via www.quickteller.com/SIAML, by completing a Purchase Order Form and attach a cheque or bank draft made payable to Stanbic IBTC Ethical Fund for the amount that you wish to invest. You can also set up a Direct Debit by completing the Direct Debit Form.

 

Q. What is the minimum amount I can withdraw from the Stanbic IBTC Ethical Fund?  

A. The minimum amount which can be withdrawn from the Fund are units worth N50,000.00 on the day the redemption documents are submitted. Units worth N50,000.00 must be retained in the portfolio before a part redemption can be executed.

 

Q. Do I get a receipt or certificate?  

A. Yes, you get both a receipt and an e-certificate. The acknowledgement copy of the Purchase Order Form constitutes your receipt while an e-certificate, indicating the number of units held by you will be forwarded to you via email by us.

 

Q. What is the procedure for withdrawing/redemption and how long does it take?  

A. The redemption process involves:  - Returning the Fund Certificate to the Fund Manager; and  - Completing a redemption form When these documents are received, the Unitholder’s signature is subject to verification by the Registrar. The redemption request will usually be processed within 5 working days.

 

Q. Can I redeem my funds online? 

A: Yes you can redeem your funds online after you have duly completed and executed an online consent and redemption agreement. Online redemptions are processed within a minimum of 48 hours.

 

Q. Are there any penalties for withdrawing my funds?  

A. A 1% handling charge is payable on any redemption effected within three (3) months of subscription to the Fund. After  these first 3 months, there is no redemption charge.

 

Q. Where can I get The Form?  

A. Forms are available at all Stanbic IBTC Bank Plc offices at no cost to subscribers. The form can also be downloaded from our website. Download Form Here.

 

Q. What is the procedure for Foreign Investors to invest?  

A. By making a payment into our foreign bank account, the details of which are given in the prospectus and then forwarding a copy of the form to Stanbic IBTC Asset Management Limited. When the subscriber sends a fax or scanned copy of the form, please note that he/she will not be required to send the original form.

 

Q. Can I use my holdings in The Ethical Fund as collateral for a loan?  

A. Yes many banks will accept units of the Fund as collateral for bank loans. However, this depends on each bank’s lending policy.

 

Q. Can I invest for my children and can my club invest?  

A. Yes, it is possible to invest for minors, clubs or groups.

 

Q. How do I calculate the value of my investment?  

A. At any time, the value of your investment = Number of units held X Current Bid Price Per unit (which will be available in leading Nigerian newspapers or on our website, www.stanbicibtcassetmanagement.com).

 

Q. A group of us would like to subscribe jointly. How do we go about it?  

A. You can apply via a joint application (for up to a maximum of four individuals). Please note that the certificate and any subsequent distribution or redemption proceeds will be issued in the names of the applicants who would have to determine by themselves how to share their joint investment and any proceeds arising there from.

 

Q. How is The Ethical Fund different from other Funds?  

A. The Ethical Fund is the first mutual fund in Nigeria to follow a socially responsible approach to investing as it allows individuals, companies and charities to invest in a way that does not compromise their religious beliefs and principles.

 

Q. Do I get a receipt or certificate? 

A. Yes, you get both a receipt and an e-certificate. The acknowledgement copy of the Purchase Order Form constitutes your receipt while an e-certificate, indicating the number of units held by you will be forwarded to you via email by us within five working days.

 

Q. Do I have any control over what companies you invest in?  

A. No. The Fund Manager, Stanbic IBTC Asset Management Limited, takes all the investment decisions on the Fund’s behalf based on guidelines set out in the Fund’s Trust Deed.

 

Q. How do I monitor my investment?  

A. The daily prices are available in leading Nigerian newspapers on weekdays as well as on our website, www.stanbicibtcassetmanagement.com. As a unitholder of The Fund, it is also possible to view your account online by registering your details on the website.

 

Q. How long should I stay invested in The Stanbic IBTC Ethical Fund?  

A. The Fund is open-ended and so there is no minimum period of participation. However, it is usually advised that, as with all capital market investments, investments in the Fund should be viewed as long-term investments as returns are best optimized over the long term.

 

Q. Do you pay dividends?  

A. Distributions will be paid out of the Fund’s income annually after closure of the fund’s register. However, investors should note that the main objective of the Fund is capital appreciation.

 

Q. Is The Stanbic IBTC Ethical Fund listed on The Nigerian Stock Exchange?  

A. Yes, the Fund is listed in the Memorandum Section of the daily official list of The Nigerian Stock Exchange.

 

Q. What is the closing date for The Fund?  

A. The Fund is open-ended and therefore has no closing date.

 

Q. I have not received the dividend warrant on my Mutual Fund investment. What do I do?  

A. Receiving dividends on your Mutual Fund investment is dependent on your dividend mandate; which could either be for us to re-invest your dividend back into your fund or transfer to bank account provided. If your mandate is for us to re-invest, then you are not entitled to warrants. On the other hand if your mandate is to “transfer to bank account provided” then your designated bank account will be credited with the value of the dividend warrant. If you haven’t received your dividend warrant yet, please fill our feedback form or send an email to [email protected].

 

Q. I invested in the mutual fund but yet to receive my certificate of investment.  

A: Please let us know by filling our Feedback Form, or send an email to [email protected].

 

Q. I observed that my name was wrongly spelt on my certificate of investment or my online account.  

A:  Kindly send an email to [email protected] or fill our Feedback Form and we will contact you within 24 hours.

 

Q. I submitted my request for the redemption of my investment but I am yet to receive the proceeds of my redemption.  

A: Redemption takes within five (5) working days from the date your request is received by us. However the redemption process can extend beyond five (5) working days if there are inherent challenges with the redemption process; in which case you would have been contacted by one of our officers. In the event that this is not the case and are yet to receive the proceed of your redemption, please call 01-2805595.

 

Q. I have changed my name; how do I effect this change on my mutual fund investment details?  

A: Simply do a formal letter requesting for a change of name and submit same at our office address or any branch of Stanbic IBTC Bank closest to you. However, please note that this letter is to be supported with the following documents; Newspaper publication of change of name Marriage certificate (where applicable) Sworn Affidavit of change of name Bankers’ Confirmation Letter

 

Q. I have lost my Mutual Fund Investment certificate, how can I process for a replacement? 

A:  You will not be entitled to a replacement of certificate but you can sign an indemnity for lost certificate.

Stanbic IBTC Nigerian Equity Fund FAQs

Q. Can I transfer money to a personal or agent's bank account? 

A. No, you cannot. All transactions should be made directly into the Stanbic IBTC Asset Management Limited collection bank account  (Mutual Funds Collections Bank Account Details)

 

Q. What is The Stanbic IBTC Nigerian Equity Fund?

A. The Stanbic IBTC Nigerian Equity Fund (“NEF” or “the fund”) is an open-ended mutual fund. The primary objective of The Fund is to achieve long-term capital appreciation of its assets, through investment in a portfolio of equity securities quoted on The Nigerian Stock Exchange and money market instruments.

 

Q. How does The Fund work?  

A. The primary objective of the Fund is long-term capital appreciation, which is achieved by investing at least 75% of the Fund’s assets in equities of blue chip companies listed on The Nigerian Stock Exchange while retaining a maximum of 25% of its total assets in money market instruments. When you subscribe to the Fund, you are issued with such number of units at the prevailing offer price as is equivalent to the monetary amount of your subscription. The Fund is re-valued at the end of each working day to reflect any changes in the prices of the underlying stocks. This means that the value of your units will change from day to day. The aim of the Fund is to achieve capital appreciation over the long term and such appreciation can be monitored on a daily basis.

 

Q. What is the minimum amount I can invest in the Stanbic IBTC Nigerian Equity Fund?  

A. The minimum amount which you can invest in the Fund is N50,000.00.

 

Q. What is the minimum subsequent amount I can invest in the Stanbic IBTC Nigerian Equity Fund?  

A. The minimum subsequent amount that you can invest is N20,000.00.

 

Q. How do I make additional subscriptions?  

A. Additional subscriptions can be made online by clicking on the CIPG link when you log on to your mutual fund account or via the quickteller platform online via www.quickteller.com/SIAML, by completing a Purchase Order Form and attach a cheque or bank draft made payable to Stanbic IBTC Nigerian Equity Fund for the amount that you wish to invest. You can also set up a Direct Debit by completing the Direct Debit Form.

 

Q. What is the minimum amount I can withdraw from the Stanbic IBTC Nigerian Equity Fund?  

A. The minimum amount which can be withdrawn from the Fund are units worth N50,000.00 on the day the redemption documents are submitted. Units worth N50,000.00 must be retained in the portfolio before a part redemption can be executed.

 

Q. What is the procedure for Foreign Investors to invest?  

A. As a Foreign Investor, all you need to do is, make a payment into our foreign bank account (details of which are given on the back of the Purchase Order Form and our website) and then forward a scanned copy of the completed Form to [email protected] This e-mail address is being protected from spambots. You need JavaScript enabled to view it . The purpose of the funds being transferred must be stated on the SWIFT message i.e “Investment in Stanbic IBTC Nigerian Equity Fund” to enable a Certificate of Capital Importation (CCI) be issued. The prevailing exchange rate on the day the funds are received into our account will be applied to convert the funds to naira. When the subscriber sends a fax or scanned copy of their form, please note that he/she will not be required to send the original form. The Foreign investors can also repatriate the funds upon submission of their CCI and other redemption documents when redeeming.

 

Q. Can I invest for my children and my investment club?  

A. Yes, it is possible to invest for minors, clubs and groups.

 

Q. A group of us would like to subscribe jointly. How do we go about it?  

A. You can apply as a corporate body/entity or make a joint application (for up to a maximum of four individuals) depending on the nature of the group. Please note that the Purchase Statement and any subsequent distribution or redemption proceeds will be issued in the name of the applicant(s), that is, the company, entity or joint name. These persons would have to determine how such should be shared.

 

Q. Do I get a receipt or certificate?  

A. Yes, you get both a receipt and an e-certificate. The acknowledgement copy of the Purchase Order Form constitutes your receipt while an e-certificate, indicating the number of units held by you will be forwarded to you via email by us within five working days.

 

Q. What is the procedure for withdrawing/redemption and how long does it take?  

A. The redemption process involves: Returning the Fund Certificate to the Fund Manager; and completing a redemption form  Once these documents are received and subject to verification of the Unitholder’s signature by the Registrar, the redemption request will usually be processed within 5 working days.

 

Q. Can I redeem my funds online?

A. Yes you can redeem your funds online after you have duly completed and executed an online consent and redemption agreement. Online redemptions are processed within a minimum of 48 hours.

 

Q. Are there any penalties for withdrawing my funds?  

A. A 2% handling charge is payable on any redemption effected within three (3) months of subscription to the Fund. After these first 3 months, there is no redemption charge.

 

Q. Where can I get The Purchase Order Form?  

A. It is available at any Stanbic IBTC Bank Plc branch at no cost to subscribers. It can also be downloaded from our website, www.stanbicibtcassetmanagement.com

 

Q. How do I pay for a subscription to The Fund?  

A. By bank draft or cheque payable in any Stanbic IBTC Bank Plc branch or any of SIAML’s offices. Your name, contact address and daytime phone number must be written at the back of the bank draft. Fund transfers can also be made into the fund’s account and an evidence of transfer submitted along other documents.

 

Q. What is the procedure for Foreign Investors to invest?  

A. By making a payment into our foreign bank account, the details of which are given on the back of the Purchase Order Form and then forwarding a copy of the subscription form to Stanbic IBTC Asset Management Limited. When the subscriber sends a fax or scanned copy of the form, please note that he/she will not be required to send the original form.

 

Q. Can I use my holdings in The Fund as collateral for a loan?  

A. Yes many banks will accept units of the Fund as collateral for bank loans. However, this depends on each bank’s lending policy.

 

Q. Can I invest for my children and can my club invest?  

A. Yes, it is possible to invest for minors and clubs or groups.

 

Q. What is the current value of my investment?  

A. At any point in time, the value of your investment = Number of units held X Current Bid Price Per unit (available in leading Nigerian newspapers or our website, www.stanbicibtcassetmanagement.com).

 

Q. A group of us would like to subscribe jointly. How do we go about it?

A. You can apply as a corporate body/entity or make a joint application (for up to a maximum of four individuals) depending on the nature of the group. Please note that the certificate and any subsequent distribution or redemption proceeds will be issued in the name of the applicant(s), that is, the company, entity or joint name. These persons would have to determine how such should be shared.

 

Q. How is The Fund different from other Funds?  

A. It is currently the largest mutual fund in the country with several billions of naira invested in authorized assets. A large pool allows for more flexibility and diversification of risk. on guidelines set out in the Fund’s Trust Deed.

 

Q. How do I monitor my investment?  

A. The daily prices are available in leading Nigerian newspapers on weekdays as well as on our website, www.stanbicibtcassetmanagement.com. As a unitholder of The Fund, it is also possible to view your account online by registering your details on the website.

 

Q. How long should I stay invested in The Fund?  

A. The Fund is open-ended and so there is no minimum period of participation. However, it is usually advised that, as with all capital market investments, investments in the Fund should be viewed as long-term investments as returns are best optimized over the long term.

 

Q. How do I make additional subscription?  

A. Additional subscriptions can be made online by clicking on the CIPG link when you log on to your mutual fund account or via the quickteller platform online via www.quickteller.com/SIAML. Also by filling out a Purchase Order Form and making payment to Stanbic IBTC Nigerian Equity Fund account for the amount that you wish to subscribe for or by way of Direct Debit from any bank in Nigeria.

 

Q. Do you pay dividends?  

A. Dividends are declared and paid out of the Fund’s income annually after the Fund’s closure of register. However, investors should note that the main objective of the Fund is capital appreciation.

 

Q. I have not received the dividend warrant on my Mutual Fund investment. What do I do?  

A. Receiving dividends on your Mutual Fund investment is dependent on your dividend mandate; which could either be for us to re-invest your dividend back into your fund or transfer to bank account provided. If your mandate is for us to re-invest, then you are not entitled to warrants. On the other hand if your mandate is to “transfer to bank account provided” then your designated bank account will be credited with the value of the dividend warrant, please fill our feedback form or send an email to [email protected] This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

Q. I invested in the mutual fund but yet to receive my certificate of investment.  

A. Please let us know by filling our Feedback Form, or send an email to [email protected] This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we’ll respond to you within 24 hours.

 

Q. I observed that my name was wrongly spelt on my certificate of investment or my online account.  

A.  Kindly send an email to [email protected] This e-mail address is being protected from spambots. You need JavaScript enabled to view it or fill our Feedback Form and we will contact you within 24 hours.

 

Q. I submitted my request for the redemption of my investment but I am yet to receive the proceeds of my redemption.  

A. Redemption takes within five (5) working days from the date your request is received by us. However the redemption process can extend beyond five (5) working days if there are inherent challenges with the redemption process; in which case you would have been contacted by one of our officers. In the event that this is not the case and are yet to receive the proceed of your redemption, please call 01-2805595.

 

Q. I have changed my name; how do I effect this change on my mutual fund investment details?  

A. Simply do a formal letter requesting for a change of name and submit same at our office address or any branch of Stanbic IBTC Bank Plc closest to you. However, please note that this letter is to be supported with the following documents; Newspaper publication of change of name Marriage certificate (where applicable) Sworn Affidavit of change of name Bankers’ Confirmation Letter

 

Q. I have lost my Mutual Fund Investment certificate, how can I process for a replacement?

A.  You will not be entitled to a replacement of certificate but you can sign an indemnity for lost certificate.

 

Q. How are you sure that The Fund will not crash?

A. While nothing is guaranteed, The Fund is invested in equities of several blue chip quoted companies in different key sectors of the economy. Consequently for the Fund to crash completely, the stock prices of all these companies would have to crash at the same time, which we do not believe is likely.

 

Q. Is The Fund listed on The Nigerian Stock Exchange?  

A. Yes, the Fund is listed in the Memorandum Section of the daily official list of The Nigerian Stock Exchange.

 

Q. What is the closing date for The Fund?  

A. The Fund is open-ended and therefore has no closing date.

Stanbic IBTC Bond Fund FAQs

Q. Can I transfer money to a personal or agent's bank account? 

A: No, you cannot. All transactions should be made directly into the Stanbic IBTC Asset Management Limited collection bank account  (Mutual Funds Collections Bank Account Details)

 

Q. What is The Stanbic IBTC Bond Fund?  

A. The Stanbic IBTC Bond Fund (“the Fund”) is a collective investment scheme that enables individual and corporate investors to invest in a diversified portfolio of bonds and other fixed income securities. The Fund aims to achieve competitive returns on its assets while safeguarding capital, by investing in a diversified portfolio of high quality bonds including Federal Government bonds, State Government bonds, Corporate bonds, Eurobonds and other fixed income securities.

 

Q. How does the Stanbic IBTC Bond Fund work?  

A. The Fund is formed by pooling funds of several individual and corporate investors which increases the Fund’s ability to invest in a portfolio of bond instruments and its capacity to negotiate higher rates in the fixed income market. The Fund will invest at least 65% of its assets in high quality bonds while a maximum of 35% will be invested in quality money market instruments including Treasury Bills, Bankers’ Acceptances, Commercial Papers, Promissory Notes, Call Money, Certificates of Deposit and other Fixed Income instruments.

 

Q. What are the advantages of investing in the Stanbic IBTC Bond Fund?  

A. Security: The Fund is a low risk mutual fund which invests in high quality bond securities (Federal, State and Corporate issues) and money market instruments. Investing in a range of top rated investments significantly reduces the Fund’s risk profile thereby making it attractive for capital preservation purposes.

Liquidity: The Stanbic IBTC Bond Fund is very liquid and payment will be effected within 5 working days of the Fund Manager’s receipt of the redemption form and electronic certificate. Competitive Yields: We expect the yields offered by the Stanbic IBTC Bond Fund to be more competitive than an undiversified direct Federal Government bond investment and a typical current/savings account. The value of your investment = Number of units held X Current Bid Price per unit (which is available in leading Nigerian newspapers or on our website: www.stanbicibtcassetmanagement.com.

Expertise: Investing in the Stanbic IBTC Bond Fund offers you the opportunity to enjoy the professional fund management expertise of the Fund Manager.

Diversification: The Fund is a Unit Trust that holds investments in a full range of fixed income instruments with varying maturities, thereby offering the opportunity to achieve good returns from a diversified portfolio of investments while minimizing risks.

Flexibility: The Fund is open-ended, hence investors are able to subscribe and redeem at any time. This provides flexibility in relation to your cash flows.

 

Q. How do I pay for a subscription to the Stanbic IBTC Bond Fund?  

A. Units can be purchased exclusively from the Fund Manager by completing a Purchase Order Form. Completed forms should be returned with a bank draft or cheque to any branch of Stanbic IBTC Bank PLC or Stanbic IBTC Asset Management (“SIAML”). Your name, contact address and daytime telephone number must be written at the back of the bank draft or cheque. A fund transfer can also be made into the fund’s account and the evidence of transfer submitted along other documents.

 

Q. What is the procedure for redemptions?  

A. You will be required to complete a Redemption Form and return the electronic certificate to the Fund Manager. Once these documents have been verified, the redemption request will be processed within 5 business days.

 

Q. Can I redeem my funds online? 

A. Yes you can redeem your funds online after you have duly completed and executed an online consent and redemption agreement. Online redemptions are processed within a minimum of 48 hours.

 

Q. Are there any penalties for withdrawing my funds?  

A. No, there is no penalty for withdrawing funds. However, redemptions within ninety one (91) days of receipt of the Unit Statement, will incur a processing fee of 1% of the value of such redemptions.

 

Q. Where can I obtain subscription/redemption forms?  

A. The forms are available at all branches of Stanbic IBTC Bank Plc and SIAML at no cost to subscribers. The forms can also be downloaded from our website: www.stanbicibtcassetmanagement.com.

 

Q. What is the minimum initial amount that can be invested in the Stanbic IBTC Bond Fund?  

A. The minimum initial amount that can be invested is N100,000.00.

 

Q. How do I make additional subscriptions?  

A. By completing a Purchase Order Form and making payments to Stanbic IBTC Bank Plc for the amount that you wish to subscribe for either via Direct Debit or by issuing a cheque for the additional amount, minimum of which must be N100,000.00. Also online by clicking on the CIPG link when you log on to your mutual fund account or via the quickteller platform online at www.quickteller.com/SIAML

 

Q. What is the minimum amount I can withdraw from the Stanbic IBTC Bond Fund?  

A. The minimum amount which can be withdrawn from the Fund are units worth N100,000.00 on the day the redemption documents are submitted. Units worth N100,000.00 must be retained in the portfolio before a part redemption can be executed.

 

Q. What is the procedure for Foreign Investors to invest?  

A. As a Foreign Investor, all you need to do is, make a payment into our foreign bank account (details of which are given on the back of the Purchase Order Form and our website) and then forward a scanned copy of the completed Form to [email protected] This e-mail address is being protected from spambots. You need JavaScript enabled to view it . The purpose of the funds being transferred must be stated on the SWIFT message i.e “Investment in Stanbic IBTC Bond Fund” to enable a Certificate of Capital Importation (CCI) be issued. The prevailing exchange rate on the day the funds are received into our account will be applied to convert the funds to naira. When the subscriber sends a fax or scanned copy of their form, please note that he/she will not be required to send the original form. Foreign investors can also repatriate the funds upon submission of their CCI and other required redemption documents.

 

Q. Can I invest for my children and my investment club?  

A. Yes, it is possible to invest for minors, clubs and groups.

 

Q. A group of us would like to subscribe jointly. How do we go about it?  

A. You can apply as a corporate body/entity or make a joint application (for up to a maximum of four individuals) depending on the nature of the group. Please note that the Purchase Statement and any subsequent distribution or redemption proceeds will be issued in the name of the applicant(s), that is, the company, entity or joint name. These persons would have to determine how such should be shared.

 

Q. Do I get a receipt or certificate?  

A. Yes, you get both a receipt and an e-certificate. The acknowledgement copy of the Purchase Order Form constitutes your receipt while an e-certificate, indicating the number of units held by you will be forwarded to you via email by us.

 

Q. How do I monitor my investment?  

A. The daily prices are available in leading Nigerian newspapers on weekdays as well as our website, www.stanbicibtcassetmanagement.com. As a unitholder of the Fund, it is also possible to view your account online by logging on to www.ibtcfundsmanagement.com.

 

Q. How do I calculate the value of my investment?  

A. At any point in time, the value of your investment = Number of units held X Current Bid Price per unit (which will be available in leading Nigerian newspapers or on our website; www.stanbicibtcassetmanagement.com.

 

Q. How long should I stay invested in the Stanbic IBTC Bond Fund?  

A. The Fund is open-ended and so there is no minimum period of participation. However, it is usually advised that investments in the Fund should be viewed as long-term investments as returns are best optimized over the long term.

 

Q. Does the Stanbic IBTC Bond Fund pay dividends?  

A. Distributions will be made to Unitholders on the Distribution Payment Date and in the event that Distributions are payable in cash, Unit holders have the option of receiving same in cash or reinvesting them in New Units at the Offer Price.

 

Q. What is the closing date for the Stanbic IBTC Bond Fund?  

A. There is no closing date for the Fund as it is open-ended.

 

Q. Can I transfer my units to another party?  

A. Yes, units of the Stanbic IBTC Bond Fund can be transferred to a third party at the instruction of the existing unitholder upon payment of a nominal transfer charge with the consent of the Trustees.

 

Q. How much would a unit of the Stanbic IBTC Bond Fund cost?  

A. The Offer Price on any particular day is the price at which a unit of the Fund can be purchased.

 

Q. Do I have control over what the Stanbic IBTC Bond Fund invests in?  

A. No. The Fund Manager, SIAML, makes all the investment decisions based on guidelines set out in the Fund’s Trust Deed.

 

Q. Can I use my holdings in the Stanbic IBTC Bond Fund as collateral for a loan?  

A. Yes, many banks will accept units of the Fund as collateral for bank loans. However, this depends on each bank’s lending policy.

 

Q. I have not received the dividend warrant on my Mutual Fund investment. What do I do?  

A. Receiving dividends on your Mutual Fund investment is dependent on your dividend mandate; which could either be for us to re-invest your dividend back into your fund or to issue you a warrant. If your mandate is for us to re-invest, then you are not entitled to warrants. On the other hand if your mandate is to “receive warrant” then complete the e-dividend mandate for your account to be credited going forward. , please fill our feedback form or send an email to [email protected].

 

Q. What do I get as a proof of my investment in the mutual fund 

A: An e-certificate will be sent to your email within five (5) working days.

 

Q. I invested in the mutual fund but yet to receive my certificate of investment.  

A: Please let us know by filling our Feedback Form, or send an email to [email protected] This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we’ll respond to you within 24 hours.

 

Q. I observed that my name was wrongly spelt on my certificate of investment or my online account.  

A:  Kindly send an email to [email protected] This e-mail address is being protected from spambots. You need JavaScript enabled to view it or fill our Feedback Form and we will contact you within 24 hours.

 

Q. I submitted my request for the redemption of my investment but I am yet to receive the proceeds of my redemption.  

A: Redemption takes within five (5) working days from the date your request is received by us. However the redemption process can extend beyond five (5) working days if there are inherent challenges with the redemption process; in which case you would have been contacted by one of our officers. In the event that this is not the case and are yet to receive the proceed of your redemption, please call 01-2805595.

 

Q. I have changed my name; how do I effect this change on my mutual fund investment details?  

A: Simply do a formal letter requesting for a change of name and submit same at our office address or any branch of Stanbic IBTC Bank Plc closest to you. However, please note that this letter is to be supported with the following documents: Newspaper publication of change of name Marriage certificate (where applicable) Sworn Affidavit of change of name Bankers’ Confirmation Letter

Q. I have lost my Mutual Fund Investment certificate, how can I process for a replacement?  

A:  You will not be entitled to a replacement of certificate but you can sign an indemnity for lost certificate.

Stanbic IBTC Balanced Fund FAQs

Q. Can I transfer money to a personal or agent's bank account? 

A: No, you cannot. All transactions should be made directly into the Stanbic IBTC Asset Management Limited collection bank account  (Mutual Funds Collections Bank Account Details)

 

Q. What is The Stanbic IBTC Balanced Fund?

A. The Stanbic IBTC Balanced Fund (“SIBAL” or “the fund”) is one of the basket of Mutual Fund offerings by Stanbic IBTC Asset Management Limited.

 

Q. How does The Fund work?  

A. Due to the often inverse relationship which exists between the fixed income and equity market, SIBAL is designed with the objective of offering investors a balanced approach to the vagaries of both markets. The Fund invests a maximum of 60% of its assets in equities of blue chip companies listed on The Nigerian Stock Exchange and a minimum of 40% in fixed income securities including Government and Corporate bonds, Treasury bills and fixed deposit placements with banks. When you subscribe to the Fund, you are issued with such number of units at the prevailing offer price as is equivalent to the monetary amount of your subscription. The Fund is re-valued at the end of each working day to reflect any changes in the prices of the underlying stocks. This means that the value of your units will change from day to day. The aim of the Fund is to achieve capital appreciation over the medium to long term and such appreciation can be monitored on a daily basis. Q. What is the minimum amount I can invest in the Stanbic IBTC Balanced Fund?  A. The minimum amount which you can invest in the Fund is N50,000.00.

 

Q. What is the minimum subsequent amount I can invest in the Stanbic IBTC Balanced Fund?

A: The minimum subsequent amount that you can invest is N5,000.

 

Q. How do I make additional subscriptions?  

A. Additional subscriptions can be made online by clicking on the CIPG link when you log on to your mutual fund account or via the quickteller platform online via www.quickteller.com/SIAML, by completing a Purchase Order Form and attach a cheque or bank draft made payable to Stanbic IBTC Balanced Fund for the amount that you wish to invest. You can also set up a Direct Debit by completing the Direct Debit Form.

 

Q. What is the minimum amount I can withdraw from the Stanbic IBTC Balanced Fund?  

A. The minimum amount which can be withdrawn from the Fund are units worth N5,000 on the day the redemption documents are submitted. Units worth N5,000 must be retained in the portfolio before a part redemption can be executed.

 

Q. What is the procedure for Foreign Investors to invest?  

A. As a Foreign Investor, all you need to do is, make a payment into our foreign bank account (details of which are given on the back of the Purchase Order Form and our website) and then forward a scanned copy of the completed Form to [email protected] This e-mail address is being protected from spambots. You need JavaScript enabled to view it . The purpose of the funds being transferred must be stated on the SWIFT message i.e “Investment in Stanbic IBTC Balanced Fund” to enable a Certificate of Capital Importation (CCI) be issued. The prevailing exchange rate on the day the funds are received into our account will be applied to convert the funds to naira. When the subscriber sends a fax or scanned copy of their form, please note that he/she will not be required to send the original form. The Foreign investors can also repatriate the funds upon submission of their CCI and other redemption documents when redeeming.

 

Q. Can I invest for my children and my investment club?  

A. Yes, it is possible to invest for minors, clubs and groups.

 

Q. A group of us would like to subscribe jointly. How do we go about it?  

A. You can apply as a corporate body/entity or make a joint application (for up to a maximum of four individuals) depending on the nature of the group. Please note that the Purchase Statement and any subsequent distribution or redemption proceeds will be issued in the name of the applicant(s), that is, the company, entity or joint name. These persons would have to determine how such should be shared.

 

Q. Do I get a receipt or certificate?  

A. Yes, you get both a receipt and an e-certificate. The acknowledgement copy of the Purchase Order Form constitutes your receipt while an e-certificate, indicating the number of units held by you will be forwarded to you via email by us within five working days. Q. What is the procedure for withdrawing/redemption and how long does it take?  A. The redemption process involves: Returning the Fund Certificate to the Fund Manager; and completing a redemption form  Once these documents are received and subject to verification of the Unitholder’s signature by the Registrar, the redemption request will usually be processed within 5 working days.

 

Q. Can I redeem my funds online?

A: Yes you can redeem your funds online after you have duly completed and executed an online consent and redemption agreement. Online redemptions are processed within a minimum of 48 hours.

 

Q. Are there any penalties for withdrawing my funds?  

A. A 1% handling charge is payable on any redemption effected within three (3) months of subscription to the Fund. After these first 3 months, there is no redemption charge.

 

Q. Where can I get The Purchase Order Form?  

A. It is available at any Stanbic IBTC Bank Plc branch in Nigeria at no cost to subscribers. It can also be downloaded from our website, www.stanbicibtcassetmanagement.com

 

Q. How do I pay for a subscription to The Fund?  

A. By bank draft or cheque payable in any Stanbic IBTC Bank Plc branch or any of SIAML’s offices. Your name, contact address and daytime phone number must be written at the back of the bank draft. Fund transfers can also be made into the fund’s account and an evidence of transfer submitted along other documents Q. What is the procedure for Foreign Investors to invest?  A. By making a payment into our foreign bank account, the details of which are given on the back of the Purchase Order Form and then forwarding a copy of the subscription form to Stanbic IBTC Asset Management Limited. When the subscriber sends a fax or scanned copy of the form, please note that he/she will not be required to send the original form.

 

Q. Can I use my holdings in The Fund as collateral for a loan?  

A. Yes many banks will accept units of the Fund as collateral for bank loans. However, this depends on each bank’s lending policy.

 

Q. Can I invest for my children and can my club invest?  

A. Yes, it is possible to invest for minors and clubs or groups.

 

Q. What is the current value of my investment?  

A. At any point in time, the value of your investment = Number of units held X Current Bid Price Per unit (available in leading Nigerian newspapers or our website, www.stanbicibtcassetmanagement.com ).

 

Q. A group of us would like to subscribe jointly. How do we go about it?  

A. You can apply as a corporate body/entity or make a joint application (for up to a maximum of four individuals) depending on the nature of the group. Please note that the certificate and any subsequent distribution or redemption proceeds will be issued in the name of the applicant(s), that is, the company, entity or joint name. These persons would have to determine how such should be shared.

 

Q. How is The Fund different from other Funds?  

A. It is currently the largest mutual fund in the country with several billions of naira invested in authorized assets. A  large pool allows for more flexibility and diversification of risk. on guidelines set out in the Fund’s Trust Deed.

 

Q. How do I monitor my investment?  

A. The daily prices are available in leading Nigerian newspapers on weekdays as well as on our website, www.stanbicibtcassetmanagement.com. As a unitholder of The Fund, it is also possible to view your account online by registering your details on the website.

 

Q. How long should I stay invested in The Fund?  

A. The Fund is open-ended and so there is no minimum period of participation. However, it is usually advised that, as with all capital market investments, investments in the Fund should be viewed as long-term investments as returns are best optimized over the long term.

 

Q. How do I make additional subscription?  

A. Additional subscriptions can be made online by clicking on the CIPG link when you log on to your mutual fund account or via the quickteller platform online via www.quickteller.com/SIAML. Also by filling out a Purchase Order Form and making payment to Stanbic IBTC Nigerian Equity Fund account for the amount that you wish to subscribe for or by way of Direct Debit from any bank in Nigeria.

 

Q. Do you pay dividends?  

A. Dividends are declared and paid out of the Fund’s income annually after the Fund’s closure of register.However, investors should note that the main objective of the Fund is capital appreciation.

 

Q. I have not received the dividend warrant on my Mutual Fund investment. What do I do? 

A. Receiving dividends on your Mutual Fund investment is dependent on your dividend mandate; which could either be for us to re-invest your dividend back into your fund or transfer to bank account provided. If your mandate is for us to re-invest, then you are not entitled to warrants. On the other hand if your mandate is to “transfer to bank account provided” then your designated bank account will be credited with the value of the dividend warrant, please fill our Feedback Form or send an email to [email protected] This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

Q. I invested in the mutual fund but yet to receive my certificate of investment. 

A: Please let us know by filling our Feedback Form, or send an email to [email protected] This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we’ll respond to you within 24 hours.

 

Q. I observed that my name was wrongly spelt on my certificate of investment or my online account. 

A:  Kindly send an email to [email protected] This e-mail address is being protected from spambots. You need JavaScript enabled to view it or fill our Feedback Form and we will contact you within 24 hours.

 

Q. I submitted my request for the redemption of my investment but I am yet to receive the proceeds of my redemption. 

A: Redemption takes within five (5) working days from the date your request is received by us. However the redemption process can extend beyond five (5) working days if there are inherent challenges with the redemption process; in which case you would have been contacted by one of our officers. In the event that this is not the case and are yet to receive the proceed of your redemption, please call 01-2805595.

 

Q.I have changed my name; how do I effect this change on my mutual fund investment details? 

A: Simply do a formal letter requesting for a change of name and submit same at our office address or any branch of Stanbic IBTC Bank Plc closest to you. However, please note that this letter is to be supported with the following documents; Newspaper publication of change of name Marriage certificate (where applicable) Sworn Affidavit of change of name Bankers’ Confirmation Letter

Q. I have lost my Mutual Fund Investment certificate, how can I process for a replacement? 

A:  You will not be entitled to a replacement of certificate but you can sign an indemnity for lost certificate.

 

Q. How are you sure that The Fund will not crash? 

A. While nothing is guaranteed, The Fund is invested in equities of several blue chip quoted companies in different key sectors of the economy. Consequently for the Fund to crash completely, the stock prices of all these companies would have to crash at the same time, which we do not believe is likely.

 

Q. Is The Fund listed on The Nigerian Stock Exchange?  

A. Yes, the Fund is listed in the Memorandum Section of the daily official list of The Nigerian Stock Exchange.

 

Q. What is the closing date for The Fund?  

A. The Fund is open-ended and therefore has no closing date.

Stanbic IBTC Money Market Fund FAQs

Q. Can I transfer money to a personal or agent's bank account? 

A: No, you cannot. All transactions should be made directly into the Stanbic IBTC Asset Management Limited collection bank account  (Mutual Funds Collections Bank Account Details)

 

Q. What is The Stanbic IBTC Money Market Fund?  

A. The Stanbic IBTC Money Market Fund (“the Fund”) is a collective investment scheme that invests in a wide range of very liquid short term money market instruments. The Fund aims to achieve competitive returns on its assets while safeguarding capital, by investing in a diversified portfolio of money market instruments such as Guaranteed Commercial Papers, Bankers’ Acceptance and Certificate of Deposit with banks rated “A” and above in Nigeria.

 

Q. How does the Stanbic IBTC Money Market Fund work?  

A. The Fund is formed by pooling funds of several individual and corporate investors which gives the Fund greater “bargaining power” to obtain higher levels of interest rates when investing. The Fund aims to maximize interest income by investing all the Fund’s assets in selected short-term money market securities.

 

Q. Is there a guaranteed Rate of Return on an investment in the Stanbic IBTC Money Market Funding?  

A. No. The return on the Fund is dependent on money market trends and interest rates obtainable in the Nigerian Financial Market. As the Fund Manager has no influence over changes in interest rate, it is therefore impossible to guarantee any particular rate of return on the investment.

 

Q. What are the advantages of investing in the Stanbic IBTC Money Market Fund?  

A. There are many advantages of including:

Security: The Fund is a very low risk mutual fund as it invests in a wide range of very liquid short term money market instruments. The Fund’s primary focus is capital preservation.

Liquidity: The Fund is very liquid and payment will be effected within 5 working days of the Fund Manager’s receipt of the redemption form and electronic certificate.

Competitive Yields: We expect the yields offered by the Fund to be more competitive than the rates paid on typical current or savings accounts. The value of your investment = Number of units held X Current bid Price per unit (which is available in leading Nigerian newspapers or on our website; www.stanbicibtcassetmanagement.com

Expertise: Investing in the Stanbic IBTC Money Market Fund offers you the opportunity to enjoy the professional fund management expertise of the Fund Manager.

Diversification: The Stanbic IBTC Money Market Fund is a Unit Trust that holds investments in a full range of instruments with numerous institutions, thereby offering the opportunity to achieve good returns from a diversified portfolio of money market investments while minimizing risks.

Flexibility: The Fund is open-ended, hence investors are able to subscribe and redeem at anytime. This provides flexibility in relation to your cash flows.

 

Q. How do I pay for a subscription to the Stanbic IBTC Money Market Fund?  

A. Units can be purchased exclusively from the Fund Manager by completing a Purchase Order Form. Completed forms should be returned with a bank draft or cheque to any branch of Stanbic IBTC Bank PLC or Stanbic IBTC Asset Management Limited (“SIAML”). Your name, contact address and daytime telephone number must be written at the back of the bank draft or cheque. A fund transfer can also be done into the fund’s account and the evidence of transfer submitted alongside other documents

 

Q. What is the procedure for redemptions?  

A. You will be required to complete a Redemption Form and return the electronic certificate to the Fund Manager. Once these documents have been verified, the redemption request will be processed within 5 business days.

 

Q. Can I redeem my funds online?

A: Yes you can redeem your funds online after you have duly completed and executed an online consent and redemption agreement. Online redemptions are processed within a minimum of 48 hours.

 

Q. Are there any penalties for withdrawing my funds?  

A. No, there are no penalties for withdrawals. However, redemptions within thirty (30) calendar days of receipt of the Unit Statement, will incur a processing fee of 0.5% of the Redemption proceeds.

 

Q. Where can I get a subscription/redemption Form from?  

A. The forms are available at all branches of Stanbic IBTC Bank Plc and Stanbic IBTC Asset Management Limited at no cost to subscribers. The forms can also be downloaded from our website www.stanbicibtcassetmanagement.com.

 

Q. How do I make additional subscriptions?  

A. Additional subscriptions can be made online by clicking on the CIPG link when you log on to your mutual fund account or via the quickteller platform online via www.quickteller.com/SIAML, by completing a Purchase Order Form and attach a cheque or bank draft made payable to Stanbic IBTC Money Market Fund for the amount that you wish to invest. You can also set up a Direct Debit by completing the Direct Debit Form.

 

Q. What is the minimum initial amount that can be invested in the Stanbic IBTC Money Market Fund?  

A. The minimum initial amount that can be invested is N5,000.

 

Q. What is the minimum subsequent amount I can invest in the Stanbic IBTC Money Market Fund?

A: The minimum subsequent amount that you can invest is N5,000.

 

Q. What is the minimum amount I can withdraw from the Stanbic IBTC Money Market Fund?  

A. The minimum amount which can be withdrawn from the Fund are units worth N5,000 on the day the redemption documents are submitted. Units worth N5,000 must be retained in the portfolio before a part redemption can be executed.

 

Q. What is the procedure for Foreign Investors to invest?  

A. As a Foreign Investor, all you need to do is, make a payment into our foreign bank account (details of which are given on the back of the Purchase Order Form and our website) and then forward a scanned copy of the completed Form to [email protected] This e-mail address is being protected from spambots. You need JavaScript enabled to view it . The purpose of the funds being transferred must be stated on the SWIFT message i.e “Investment in Stanbic IBTC Money Market Fund” to enable a Certificate of Capital Importation (CCI) be issued. The prevailing exchange rate on the day the funds are received into our account will be applied to convert the funds to naira. When the subscriber sends a fax or scanned copy of their form, please note that he/she will not be required to send the original form. The Foreign investors can also repatriate the funds upon submission of their CCI and other redemption documents when redeeming.

 

Q. Can I invest for my children and my investment club?  

A. Yes, it is possible to invest for minors, clubs and groups.

 

Q. A group of us would like to subscribe jointly. How do we go about it?  

A. You can apply as a corporate body/entity or make a joint application (for up to a maximum of four individuals) depending on the nature of the group. Please note that the Purchase Statement and any subsequent distribution or redemption proceeds will be issued in the name of the applicant(s), that is, the company, entity or joint name. These persons would have to determine how such should be shared.

 

Q. Do I get a receipt or certificate?  

A. Yes, you get both a receipt and an e-certificate. The acknowledgement copy of the Purchase Order Form constitutes your receipt while an e-certificate, indicating the number of units held by you will be forwarded to you via email by us.

 

Q. How do I monitor my investment?  

A. The daily prices are available in leading Nigerian newspapers on weekdays as well as our website, www.stanbicibtcassetmanagement.com. As a unitholder of the Fund, it is also possible to view your account online by logging on to www.ibtcfundsmanagement.com.

 

Q. How do I calculate the value of my investment?  

A. At any point in time, the value of your investment = Number of units held X Current Bid Price per unit (which will be available in leading Nigerian newspapers or on our website, www.stanbicibtcassetmanagement.com.

 

Q. Can I transfer my units to another party?  

A. Yes, units of the Stanbic IBTC Money Market Fund can be transferred to a third party at the instruction of the existing unitholder upon payment of a nominal transfer charge with the consent of the Trustees.

 

Q. How much would a unit of the Stanbic IBTC Money Market Fund cost?  

A. The offer price is N100.00 and remains constant.

 

Q. Do I have control over what the Stanbic IBTC Money Market Fund invests in?  

A. No. The Fund Manager, SIAML, makes all the investment decisions based on guidelines set out in the Fund’s Trust Deed.

 

Q. Can I use my holdings in the Stanbic IBTC Money Market Fund as collateral for a loan?  

A. Yes, many banks will accept units of the Fund as collateral for bank loans. However, this depends on each bank’s lending policy.

 

Q. How long should I stay invested in the Stanbic IBTC Money Market Fund?  

A. The Fund is open-ended and there is no minimum period of participation.

 

Q. Does the Stanbic IBTC Money Market Fund pay dividends?  

A. Distributions will be made to Unitholders on the Distribution Payment Date and in the event that Distributions are payable in cash, Unit holders have the option of receiving same in cash or reinvesting them in New Units at the Offer Price.

 

Q. Is the Stanbic IBTC Money Market Fund listed on The Nigerian Stock Exchange?  

A. No, the Fund is not currently listed in the Daily Official Memorandum list of The Nigerian Stock Exchange.

 

Q. What is the closing date for the Stanbic IBTC Money Market Fund?  

A. There is no closing date for the Fund as it is open-ended.

 

Q. I have not received the the income distribution on my Mutual Fund investment. What do I do?  

A. Receiving income distribution on your Money Market Fund investment is dependent on your distribution mandate; which could either be for us to re-invest back into your fund or to transfer to bank account provided. If your mandate is for us to re-invest, then you are not entitled to distributions. On the other hand if your mandate is to “transfer to bank account provided”  then you have to execute a mandate form for your account to be credited going forward., please fill our feedback form or send an email [email protected]This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

Q. I invested in the mutual fund but yet to receive my certificate of investment.  

A: Please let us know by filling our Feedback Form, or send an email to [email protected] This e-mail address is being protected from spambots. You need JavaScript enabled to view it and we’ll respond to you within 24 hours.

 

Q. I observed that my name was wrongly spelt on my certificate of investment or my online account.  

A:  Kindly send an email to [email protected] This e-mail address is being protected from spambots. You need JavaScript enabled to view it or fill our Feedback Form and we will contact you within 24 hours.

 

Q. I submitted my request for the redemption of my investment but I am yet to receive the proceeds of my redemption. 

A: Redemption takes within five (5) working days from the date your request is received by us. However the redemption process can extend beyond five (5) working days if there are inherent challenges with the redemption process; in which case you would have been contacted by one of our officers. In the event that this is not the case and are yet to receive the proceed of your redemption, please call 01-2805595.

 

Q. I have changed my name; how do I effect this change on my mutual fund investment details?  

A: Simply do a formal letter requesting for a change of name and submit same at our office address or any branch of Stanbic IBTC Bank Plc closest to you. However, please note that this letter is to be supported with the following documents; Newspaper publication of change of name Marriage certificate (where applicable) Sworn Affidavit of change of name Bankers’ Confirmation Letter

 

Q. I have lost my Mutual Fund Investment certificate, how can I process for a replacement?  

A:  You will not be entitled to a replacement of certificate but you can sign an indemnity for lost certificate.